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Update on-call point of contact for active events

Update on-call point of contact for active events

Your on-call calendar changes can leave channels pointing to the wrong contact, delaying escalations. Keep membership accurate so responders have correct routing during active shifts.

Update on-call point of contact for active events

Overview

On-call calendar edits often leave team channels pointing at the wrong contact, causing slow escalations and confusion. This flow detects active event windows and triggers the reassignment workflow within minutes, restoring correct routing during shifts.

Update on-call point of contact for active events