Update new board items with received date timestamp
Update new board items with received date timestamp
Your intake items arrive without a reliable received date, stalling case prioritization and filing preparation. The flow stamps new items with a received timestamp so case teams can triage same day.
Overview
Intake items without reliable received dates create extra work and risk missed filing windows for case teams. This flow stamps every new board item with a consistent received timestamp so case managers can triage and schedule next steps the same day.