Update meter reading reminders across related request records
Update meter reading reminders across related request records
Your meter reading reminders don't propagate to related requests, causing duplicate outreach and technician confusion. Keep reminder counts aligned so coordinators avoid duplicate messages and SLAs are met same day.
Overview
Inconsistent reminder status creates duplicate outreach and wastes technician time. This workflow copies reminder counts and timestamps from an updated request to all matching requests so coordinators see unified history and avoid duplicate messages within minutes.