Update merged student records with chat IDs for support
Update merged student records with chat IDs for support
Your merged student records lack linked chat accounts and block managers from messaging learners with context. This adds chat IDs to student rows so managers can message learners same day.
Overview
When student rows arrive without chat IDs, community managers lack the context needed for quick outreach. This workflow backfills chat IDs into the merged student DB so managers and support can contact learners with context the same day.