Update log rows to mark messages as replied
Update log rows to mark messages as replied
Your message logs miss reply markers when follow-ups are recorded, causing duplicate outreach and confusion for coordinators. Flagging originals as replied keeps records current so staff act same day.
Overview
If reply status isn't visible in your logs, coordinators may follow up twice or miss context; this flow finds the original message row and flags it as replied so staff avoid duplicate outreach. That keeps your operations roster accurate and actionable within minutes of a follow-up.