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Update learner record to mark course certificate as issued

Update learner record to mark course certificate as issued

Your course certificates remain unmarked after completion runs, leaving coordinators unsure and risking duplicate sends. Mark records as issued so coordinators see accurate status same day.

Update learner record to mark course certificate as issued

Overview

Unmarked certificate records create manual follow-up and duplicate communications for program coordinators. This flow finalizes certificate status and returns the issued record identifier, so coordinators see accurate credential status and prevent duplicates within minutes.

Update learner record to mark course certificate as issued