Update learner module status after online course completion
Update learner module status after online course completion
Your course completions sometimes never reach module records, forcing program coordinators to hunt for proof for credentialing. Automate record updates so coordinators see completion data the same day.
Overview
When learners finish a course, your CRM must reflect that progress for credentialing and downstream workflows. This flow finds the learner's module record, marks it Completed, and timestamps it automatically, giving program coordinators same-day verification and reducing manual follow-up.