Update lead status when you receive inbound email
Update lead status when you receive inbound email
Inbound lead emails don't update lead records, leaving reps unsure which prospects were replied to. It keeps lead status current so reps see engagement accurately within minutes.
Overview
Inbound prospect emails must be reflected in your CRM or reps end up chasing stale information. This flow updates lead status and logs the message so reps and managers see accurate engagement within minutes.