Update lead status flag after outbound SMS from reps
Update lead status flag after outbound SMS from reps
Your leads remain misflagged after outreach, causing duplicate contacts and poor pipeline visibility. Clearing the lead flag on outbound SMS keeps owner records accurate and prevents duplicate outreach.
Overview
Stale lead flags after rep outreach cause duplicate contacts and muddled pipeline metrics. This flow clears the configured flag when a rep sends an outbound SMS so sales ops and owners see accurate lead state and avoid duplicate outreach within minutes.