Update lead SMS delivery status from incoming webhook
Update lead SMS delivery status from incoming webhook
Your lead records miss SMS delivery context when webhook responses aren't captured, causing reps to chase unknown outcomes. Capture delivery results to the lead record so reps see status and act within minutes.
Overview
When SMS delivery responses don’t land on lead records, reps waste time chasing unknown outcomes and campaign cadence weakens. Route webhooks into lead updates so delivery outcomes appear on the Lead within minutes, enabling faster, more informed follow-up.