Update lead records with response time excluding weekends

Your inbound leads lack response-time metrics, so reps can't prioritize follow-up or detect slow replies that hurt conversion. Add response hours to leads so teams can triage SLA gaps same day.

Overview

When inbound leads don't surface response hours, reps miss timely outreach and SLA gaps remain hidden. This workflow writes weekend-excluded response time onto each lead so managers and reps can spot breaches and act same day.