Update lead case fields from intake webhook events
Update lead case fields from intake webhook events
Intake payloads often miss normalized contact and incident dates, leaving case records incomplete and delaying triage. Automatically update lead case fields so case managers triage and contact same day.
Overview
Intake data that arrives without normalized dates and names slows triage and risks missed filing windows. This flow standardizes and writes back formatted contact and statute dates to each lead so intake and case teams can assign and contact clients the same day.