Update lead call outcomes and scheduling in records

Your outbound call events arrive as raw webhooks, leaving lead contact status stale and causing missed callbacks. Update records automatically so campaign managers see accurate next actions same day.

Overview

If your call platform events don't flow back into your lead table, reps waste time re-dialing wrong contacts and campaigns lose momentum. This flow writes call outcomes and retry/cancel flags into your lead records and can trigger campaign cancels or retries so campaign managers see actionable next steps same day.