Update last updater records for locations from incoming events
Update last updater records for locations from incoming events
Your last-updater rows go stale when field events arrive unrecorded, leaving dispatch without recent technician context. Keep records current so operations and dispatch act with correct context today.
Overview
When field events fail to update your tracking rows, crews arrive without recent technician context and jobs take longer. This workflow captures incoming events and refreshes the last-updater table so operations and dispatch have correct technician context within minutes, enabling same-day dispatch accuracy.