Update issue with calculated weekday triage hours for ticket

Your bug tickets lack a triage-hours field, leaving incident owners without working-time context. It writes weekday triage hours back to tickets so owners can prioritize before SLA checks.

Overview

Accurate triage durations give incident owners the working-time context they need to prioritize and reduce SLA risk. This workflow calculates weekday-only triage hours and writes them to the ticket so your infrastructure engineers see reliable elapsed working-time within minutes, ahead of SLA review.