Update issue type and category from inbound webhook
Update issue type and category from inbound webhook
Your backlog issues arrive without consistent type or category, causing unclear ownership and routing delays. Classify and comment on issues automatically so owners can triage faster, same day.
Overview
Incoming webhook reports often leave backlog tickets misclassified, which slows owner assignment and triage. This flow applies issue type and category and leaves an audit comment so ticket owners have clear context and can act the same day.