Update issue reporter using verified intake contact data
Update issue reporter using verified intake contact data
Your intake requests arrive without verified requester context, causing triage gaps and delayed handoffs for program coordinators. This fills reporter info so triage and handoff happen same day.
Overview
Intake tickets often reach your queues without verified requester context, stalling triage and delaying outreach. This flow validates the incoming contact, confirms a user match with an AI check, and sets the reporter so program coordinators and sales ops can start work and follow up the same day.