Update held request row when status clears in sheet
Update held request row when status clears in sheet
Your on-hold request records often lack a clear release timestamp, leaving coordinators unsure when to reassign work. Capture consistent release times so coordinators can act the same day.
Overview
When a previously held request is released, this flow captures the exact release time and writes it into your tracking sheet automatically. That removes manual lookup, accelerates handoffs, and lets coordinators act the same day.