Update field tech roster from daily personnel export
Update field tech roster from daily personnel export
Your operations roster can go stale, leaving dispatch without current technician names or IDs. You receive refreshed crew records each morning so assignments match the live roster before dispatch.
Overview
Stale technician rosters slow dispatch and lead to misassigned crews and emergency callbacks. This flow refreshes your crew list every night and ensures dispatchers and project admins see accurate names and IDs each morning before assignments.