Update feedback post status when issue status changes
Update feedback post status when issue status changes
Your feedback posts tied to Jira can fall out of sync, leaving customers and PMs unsure which requests are active or closed. Keep public statuses aligned so teams see accurate progress within minutes.
Overview
Keep public feedback aligned with internal issue progress so PMs and community managers never share conflicting updates. This reduces manual follow-up and ensures customers see accurate status within minutes after an internal change.