Update failed payment records and increment retry count
Update failed payment records and increment retry count
Your failed payment notifications leave customer billing records stale and block coordinated recovery outreach. It centralizes entries and increments retry counts so billing staff can act same day.
Overview
Failed payments that aren’t tracked reliably slow recovery and increase churn risk; this flow captures webhooks and updates a single tracking sheet so billing staff see the latest status. That means retry counts are updated and staff can act the same day to recover revenue.