Update enrollment board after a customer payment failure
Update enrollment board after a customer payment failure
Your enrollment payments can fail without a tracked record, causing access gaps and manual follow-up. It logs or updates failed payments so you can recover access and notify participants quickly.
Overview
Failed charges can lock participants out and force manual reconciliation; this workflow writes each failed payment to your enrollment tracker so program coordinators and billing staff see the issue immediately. That enables same-day recovery attempts and participant notifications, reducing access disruptions.