Update disengagement flag on profile records when opened
Update disengagement flag on profile records when opened
Your email open events can leave disengagement flags stale, causing active contacts to enter re-engagement flows. It marks profiles as engaged so campaigns avoid unnecessary re-engagement within minutes.
Overview
If engagement signals aren't synchronized, your campaigns waste sends and risk annoying customers. This flow updates profile engagement status in near real time so campaign managers stop triggering re‑engagement emails to active users within minutes.