Update delayed customer orders to follow up status
Update delayed customer orders to follow up status
You have order records stuck in pending shipment that lack owner updates and delay fulfillment. Coordinators receive a prioritized follow-up list to clear backlogs within 24 hours.
Overview
Orders that sit unaddressed create fulfillment bottlenecks and increase manual follow-up work. This flow promotes stale orders to a follow-up status so coordinators see and clear issues, keeping queues manageable within 24 hours.