Update deal and add refund note to CRM
Update deal and add refund note to CRM
Your deals list wrong totals when refunds aren't recorded, skewing forecasts and commissions. Benefit: deals are corrected and annotated with a refund note within minutes.
Overview
Refunds that never reach your CRM distort pipeline and break commission calculations. This flow updates deal amounts and appends a dated refund note so sales ops and revenue leaders see corrected deals and forecasts within minutes.