Update daily call statistics for outbound agent performance

Your outbound call webhooks are unstructured, leaving agent activity and averages untracked and delaying performance visibility. Gain consolidated daily agent stats so operations managers can act same day.

Overview

Fragmented call records make it hard for shipping operations to see who’s busy and where coaching is needed. This workflow consolidates outbound call events into per-agent daily stats so operations leaders can spot load shifts and reassign resources same day. That keeps carrier handoffs and dispatch coordination smoother and reduces last-minute scheduling churn.