Update customer subscription tags based on webhook events
Update customer subscription tags based on webhook events
Your customer subscriptions can be mis-tagged when webhook renewal events aren't applied. Keep customer tags current so ops and support act on correct statuses within minutes.
Overview
When renewal webhooks don't update customer records, fulfillment and support act on stale data and orders can be mishandled. This flow keeps subscription tags accurate and clears them when renewals resume, so ops and support work from correct statuses within minutes.