Update customer story records from video responses quickly

Your video responses are unlinked from survey records, slowing story review. Consolidate transcripts into matching records so your team can publish the same day.

Update customer story records from video responses quickly

Overview

When interview transcriptions don't land in your content tracker, editors can't prepare stories quickly and launches slip. This flow pins each video response to its survey record so program coordinators can review and publish stories the same day.

Update customer story records from video responses quickly