Update customer booking row when online appointment booked

Your bookings arrive without a linked customer row, so coordinators cannot verify details before site visits. Update rows so coordinators and technicians see booked status and details same day.

Overview

When online bookings don't flow into your customer master, coordinators and dispatchers lack the info they need and visits get delayed. This flow writes booked status and appointment details into customer rows so staff see updates within minutes and prepare same day.