Update customer and payment records from form responses
Update customer and payment records from form responses
Your payment and enrollment form replies go unprocessed, leaving customer balances outdated and handoffs stalled. Keep records and balances current so support and billing can follow up the same day.
Overview
Unprocessed payment forms force your support staff into manual reconciliation and slow customer follow-ups. This workflow captures each form payment and enrollment, updates records, recalculates balances, and gets support and billing ready to act the same day.