Update CRM records for SMS opt-outs and create lead when missing

When customers text STOP or UNSUBSCRIBE, your CRM can miss opt-outs and continue messaging noncompliant contacts, leaving campaign managers and compliance teams scrambling. It marks Do Not Call on matching records and creates a placeholder lead when missing so lists are clean same day.

Update CRM records for SMS opt-outs and create lead when missing

Overview

Update CRM records for SMS opt-outs and create lead when missing