Update CRM lead records from incoming conversation replies

Inbound replies aren't captured in a structured way, so reps miss conversation context and lead status for outreach. Leads and activity logs are updated so reps can act the same day.

Overview

When prospect replies land without structure, your small team lacks the conversation context needed for timely outreach. This flow captures replies, logs the event, and updates lead records so reps always see the latest thread and can act the same day.