Update CRM contact when webhook signals request sent
Update CRM contact when webhook signals request sent
You get request events that don't tag CRM contacts, leaving reps without recent outreach context. It appends the request-sent timestamp to contact records so reps and sales ops have same-day context.
Overview
Missing request-sent timestamps leave reps without outreach context and delay follow-up. This flow writes external request timestamps into contact records so reps and sales ops see the update same day and prioritize outreach immediately.