Update CRM contact preferences when subscribers opt out
Update CRM contact preferences when subscribers opt out
Your alumni unsubscribes arrive without CRM updates, leaving fundraisers messaging opted-out contacts. It updates contact flags and logs the event so coordinators avoid outreach errors same day.
Overview
Stop accidental outreach to alumni who opt out and protect donor relationships. This flow updates CRM communication flags and logs unsubscribe events so program coordinators and fundraisers avoid sending messages to opted-out contacts same day.