Update CRM call records from inbound voice webhook
Update CRM call records from inbound voice webhook
Your voice webhooks aren't updating call records, leaving abandoned calls untriaged and missing customer context. Keep dispositions and job/location linked so support can act same day.
Overview
Inbound voice AI events often leave call records stale and force manual reconciliation across teams. This flow enriches and updates call records with disposition, summary, and job/location context so IT, support, and dispatch can triage and schedule work same day.