Update contact unsubscribe status from team chat message
Update contact unsubscribe status from team chat message
Unsubscribe requests in team chat go unrecorded, leaving contacts active and causing accidental marketing emails. Get suppression flags applied automatically so campaigns skip those contacts same day.
Overview
When unsubscribe notes live in chat, campaigns risk emailing opted-out contacts and wasting outreach. This flow turns chat posts into suppression flags automatically, so campaign managers stop sending to those contacts the same day.