Update contact unsubscribe status from support help ticket

Unsubscribe tickets can leave contact subscriptions unchanged, causing campaigns to hit disengaged recipients. Update subscriptions and remove them from audiences so lists stay clean before next send.

Overview

Unsubscribe tickets must change recipient state, not create more outreach. This flow captures unsubscribe webhooks, updates CRM subscription status, and triggers audience removal so lists are cleaned within minutes and avoid mistaken sends before the next campaign.