Update contact to show PDF view after email opens
Update contact to show PDF view after email opens
Your event email PDF views aren't recorded on contact records, leaving outreach blind to which attendees engaged during campaigns. Flag viewers on their contact record so campaign managers can prioritize follow-up the same day.
Overview
When someone opens a tracked PDF from your event email, your team needs to know immediately so outreach can be prioritized. This flow marks the contact and surfaces viewers to campaign managers, enabling same-day follow-up and better engagement.