Update contact status when messenger user redeems offer
Update contact status when messenger user redeems offer
Redemption events arrive without CRM marks, letting lists target redeemed customers and inflate outreach. Automatic marking keeps lists clean and stops duplicate outreach within minutes.
Overview
When messenger redemptions aren't reflected in your contact database, campaign lists keep targeting redeemed customers and waste sends. This flow marks the contact and suppresses the number so campaign managers stop duplicate outreach within minutes and maintain cleaner segments.