Update contact records with chatbot request and owner

Your contacts miss bot request timestamps and owner context, leaving reps without message history and delaying follow-up. Add timestamps and bot owner so reps get context and act within minutes.

Overview

Incoming messenger requests without CRM context leave reps guessing and slow outreach; recording the request time and bot owner fixes that problem. This flow enriches contact records so sales ops and account executives get immediate context and reps can follow up within minutes.