Update contact record when a prospect replies to outreach
Update contact record when a prospect replies to outreach
Your outreach replies aren't logged on contact records, leaving reps without conversation context. Capture replies on the contact to keep records current and speed follow-up within hours.
Overview
When outbound replies don't land in the CRM, reps waste time and miss opportunities. This flow writes reply timestamps and message bodies back to the contact so reps get full conversation context and can act within hours.