Update contact consent status in CRM from webhooks
Update contact consent status in CRM from webhooks
Your unsubscribe webhooks don't update CRM consent fields, leaving contacts eligible for campaigns. Keep consent flags current so campaign managers stop accidental sends the same day.
Overview
Untracked unsubscribe webhooks put campaign deliverability and team trust at risk. This flow finds the matching contact and updates consent fields so campaign managers avoid sending to suppressed recipients within minutes, protecting inbox reputation.