Update contact as redeemer from messenger interaction immediately
Update contact as redeemer from messenger interaction immediately
Chat events leave redeemers unflagged, causing manual fixes and mistargeted SMS follow-ups. Flag redeemers automatically so campaign managers can run targeted post-redemption outreach same day.
Overview
When chat-based redemptions go untracked, campaign lists get polluted and follow-ups miss the mark. This flow flags redeemers and can send confirmation SMS so campaign managers and SMS coordinators can act on clean segments the same day.