Update contact and reopen ticket on subscription reactivate

Reactivated subscriptions in billing often don't update CRM contacts or support tickets, leaving reps unaware of service and payment status. Support and billing get updated contact status and ticket routing within minutes.

Overview

When billing shows a subscription reactivated but the CRM and support tickets stay stale, reps miss context and customers get inconsistent follow-up. This flow writes the reactivated status to the contact and advances matching tickets so support and billing teams see restored service within minutes, enabling prioritized outreach before the next billing cycle.