Update complaints tracker when final complaint tag added

Tagged upheld conversations leave your complaints tracker incomplete and slow compliance reviews. It logs and closes the case so counsel and support have a full record same day.

Overview

When a complaint is marked upheld in support, legal and member support need a complete, timestamped record fast. This flow finds the complaint row, records closure and the cleaned message, and readies the file for counsel same day. It slashes manual logging and guarantees records are audit-ready within minutes.