Update communications record when message is opened by recipient
Update communications record when message is opened by recipient
Marketing emails arrive unmarked in your communications table, leaving campaign teams without open-state context. Opened messages are flagged automatically so teams can prioritize follow-up the same day.
Overview
Open-state data often stays hidden in inboxes, leaving campaign teams blind to who engaged. This flow surfaces opens directly in your communications table and flags records automatically so campaign ops can prioritize outreach within minutes.