Update client records after an appointment is deleted
Update client records after an appointment is deleted
Your deleted appointments aren't removed from the client table, leaving support reps with stale bookings and triggering extra outreach. Keep client profiles current and stop mistaken outreach same day.
Overview
Stale booking data from deleted appointments creates extra work and can lead to mistaken outreach by support. This flow keeps client records accurate and surfaces cancellations to program coordinators, preventing erroneous outreach and resolving discrepancies the same day.