Update client record from cancel notices in channel

Your onboarding records go out of date when cancellation notices get buried in chat, causing billing and outreach delays. It updates the client record with status and date so teams can act same day.

Overview

Stop relying on manual log checks when cancellations appear in chat; this flow turns channel notices into authoritative client status updates. Account managers and billing see updated status and date within minutes, enabling same-day follow-up and reduced billing errors.