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Update claim to collect docs when negotiation finishes

Update claim to collect docs when negotiation finishes

Your claim records stall when negotiations finish, leaving document collection unassigned and delaying settlements. Records are updated and the collection team is alerted for same-day pickup.

Update claim to collect docs when negotiation finishes

Overview

When negotiations close, claims often sit idle while collection work is manually assigned; this flow advances the record and alerts the document team so collection starts same day. That keeps settlements on schedule and reduces handoff friction for claims coordinators.

Update claim to collect docs when negotiation finishes