Update certification rows from failed LMS tests for staff
Update certification rows from failed LMS tests for staff
Your certification tracker goes out of date when staff fail LMS tests and attempts or scores aren't logged. Keep certification rows current so coordinators can schedule remediation same day.
Overview
Stale certification records make it hard to staff service windows safely and compliantly. This flow captures LMS test failures and updates your certification tracker within minutes so operations and training leads can schedule remediation before the next shift.